Actionspace helps IT department of a global car rental company to organize tasks and get insight into task progression.
“With Actionspace, the IT department has achieved better control and real time insight into task progression.”
The IT Systems Engineering and IT Operations department of a global car rental company needed to streamline organization of their work threads across smaller, fairly well-defined tasks to more agile and team-oriented tasks with lots of collaboration and teamwork involved.
They used to manage tasks in Microsoft Excel but felt unable to move further and take advantages of more agile methods of management. The typical case was a well-understood task that really required several smaller sub-tasks spread over the course of several weeks, but took just a few man-hours to complete. The IT management team wanted to manage the effort across other IT teams boundaries, and make sure that the touch points at the beginning, middle and end of the task were well-coordinated.
With Actionspace, the IT department has achieved better control and real time insight into task progression, organized effective interaction on tasks across IT engineers and enhances the best practices using team’s comments and critiques.
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